How Tech Support and Remote Access Scams Work
How these scams play out, step by step, and the tricks they use to keep you on the phone. Know the pattern and the next version won’t catch you.
Guides on this
Remote access scams: how they workWhy the dangerous part is often a legitimate remote-support tool.Tech support scams: how they work and what to doFake support that turns into remote control, including bank and company impersonation.Fake Microsoft support calls: how the scam worksA caller using Microsoft’s name to get onto your computer, and how the call plays out.Fake Microsoft pop-up saying "call this number": what to doA pop-up says your PC is infected and to call Microsoft? It's a scam. Here's what to do right now, and what to do if you already let the caller in.Bank asked me to install AnyDesk? It's a scamReal banks never ask you to install AnyDesk or move money to keep it safe. Hang up, call the number on your card, and follow these steps.Refund scam: the caller says they refunded you too much moneyWhy the "we refunded too much" money is your own, and what to do if you let the caller onto your computer.